Frequently Asked Questions
How do I place an order?
You can place an order by clicking order online and you can submit your order through our website system or you can contact us by phone (832.623.2236.) or email (email@example.com) if you have a custom order & do not see what you would like to order online.
What should I do if I have a custom cake order and do not see it on your site
Please contact us via phone or email to place your custom order
What should I do if I have a rush order?
Contact us immediately via phone (832.623.2236) or email (firstname.lastname@example.org) to complete your rush order but only if you are ready to submit payment.
How far in advance should I place my order?
All orders should be placed at least two weeks in advance, but we accept orders 2 months in advance for events & 6 months in advance for weddings.
How is your pricing determined?
Our prices are based on a a few things such as the difficulty of work, ingredients, material & time. Tierd cakes start at $5 per slice, custom cupcakes start at $70 & traditional cupcakes start at $45.
Do you accept next day orders?
Yes we do accept next day orders, however there will be a rush order fee ranging from $25-$100 applied to your order. Please call (832.623.2236) or email (email@example.com) us to submit your next day order.
What flavors do you offer?
Our most popular flavors are Red Velvet, Vanilla, Strawberry, Lemon, Chocolate Raspberry Vanilla Swirl Butterpeacan Cinnamon & Marble. If you wish to order from us but we don't have your favorite flavor please give us a call or email us.
Where are you located?
We are located in North Houston, TX in the community of Acres Homes near Lincoln City Park.
Do you offer delivery services?
Yes, we do offer delivery services for an additional fee. The delivery amount can be determined upon the mileage/distance of the delivery.
Do you travel for weddings/events out of state?
Yes, we do travel out of the city and out of state for events. The cost for our services are dependent upon the travel cost & or lodging & airfare if needed.
Are there any prices on your website?
Yes, pricing can be found on our menu page, our online page and even our portfolio. The prices only reflect the cost of those item shown exactly as is. For custom cake pricing please give us a call (832.623.2236) or email(firstname.lastname@example.org) and we will gladly assist you.